Organizer FAQ

Manage Events

Creating an event is a walk in the park! 🌳 Just log in to your vendor account and click on Create Event in the left column. Add all the juicy details—event description, date, time, images, video links, and ticket info. Don’t forget to set when ticket sales start! 🎟️ Want to offer extras? You can add add-ons for guests to purchase while they grab their tickets. Ready, set, event! 🎉

Managing your event is a breeze! 🎟️ Log in to your vendor account, head to My Listings, and find your event. Click Manage Event, and you’re in the driver’s seat—ready to make updates, tweaks, or add a little extra sparkle! ✨

Life happens, and sometimes events need a little shuffle—it’s okay! 🎭 If you need to cancel or reschedule, don’t worry, we’ve got your back. Just log in, update the event details, and let your attendees know. Bonus points if you add a fun message like, “Good things are worth the wait!” 🎉

Yes, you can totally see who’s registered—it’s super easy! 🎟️ Just log in to your vendor account, find your event in My Listings, and hit Manage Event. Click Tickets on the left, and voilà—your guest list awaits! Now you know exactly who’s coming to the party! 🎉

Ticketing and Seating

Of course, you can set different ticket types and prices—it’s your event, your rules! 🎟️ Offer VIP seats for the front-row enthusiasts, general tickets for the party crowd, or even early bird specials to reward the planners. Mix it up, make it fun, and watch the seats fill up like magic! 🪄

Absolutely, you can limit ticket sales! Set your max number, and once it’s reached—boom, sold out! It’s the perfect way to keep things cozy and under control while building some “fear of missing out” buzz. 😊

Creating a seating chart is easier than you think, and we’re here to help! There are two ways you can set this up:

1️⃣ Interactive Chart: Let your guests click directly on a seating chart and pick their favorite seats. It’s fun and visual!

2️⃣ Dropdown Magic: Use a static seating chart where attendees can choose their seats from a dropdown menu. Simple, straightforward, and no artistic skills required.

Reach out to our support team, and we’ll help you set up the option that works best for your event! 🎟️

Great question! 🎭 Assign seats if you want to keep things organized and drama-free (no “That’s my spot!” moments). Or, let guests choose their own for a fun, first-come-first-serve vibe. Either way, your event will rock—just pick what fits your style best! 🎉

Payouts and Accounting

We charge a simple 5% fee on ticket sales—no surprises! 🎟️ Plus, we’ve got you covered when it comes to credit card fees, so you don’t have to worry about any extra charges. Just focus on hosting an amazing event! 🎉

Whether it’s Zelle, bank transfer, or PayPal, we make sure your money lands in the perfect spot. Just choose what works for you, and we’ll take care of the rest! 💸

Of course! 💰 Whether you prefer Zelle, your bank account, or PayPal, you can update your payout info anytime. Just let us know your choice, and we’ll make sure the cash flows right to you! 💸

We’ve got your back when it comes to payments! 💸 7 days after your event wraps up, we’ll send you 100% of the ticket sales. This gives us time to make sure all the accounting is spot on and everything’s in order. You focus on the fun—we’ll handle the rest! 🎉

Marketing

We’ve got all the marketing magic you need! ✨ Spread the word through Instagram, tap into our email list, or connect directly with guests via our WhatsApp groups. Plus, you can get creative with flyers, event promotions, and more! You’ve got the tools, now let’s make your event the talk of the town! 🎉📲

You’re on the right track! Reels on IG, YouTube, and TikTok are perfect for creating buzz, and blogs on your website keep the excitement rolling. But let’s sprinkle in a few more ingredients! 🪄 How about testimonials from past attendees or sneak peeks of your event’s highlights? 📸 You could also create a teaser trailer for your event, run a giveaway to boost engagement, or even share live countdowns on your stories. Get creative, and let your audience feel like they have to be there! 🎉🎥

Oh, I’ve got some magic up my sleeve for you! 🎩✨ To build excitement before the event, start with a countdown—who doesn’t love the thrill of “X days until!”? Use teasers on social media, like behind-the-scenes peeks, special guest reveals, or sneak previews of performances. 🌟 Create exclusive early-bird offers to make people feel like VIPs, and share countdown stories to keep the hype going. Don’t forget to build FOMO (Fear of Missing Out!) by posting past event highlights or cool giveaways. 🎁 And, get your audience involved—ask fun questions, polls, or let them vote on something exciting happening at the event. The more buzz you create, the harder it’ll be for people to resist attending! 🎉

Start with ticket sales—they’re the best sign that your event is a hit! 🎟️ Next, check out social media engagement—likes, shares, and comments mean your content is striking a chord. 📲 Don’t forget to look at email open rates and click-throughs to see if your messages are getting noticed. And the best way to get the full picture? Ask your audience with a survey to hear how much fun they had and what they want next time! 

Account and Notifications

No problem! Simply log in to your account and head over to My Profile. It’s quick and easy, so you’ll be all set to keep your info fresh and up to date!

Absolutely! We don’t want you to miss out on any of the fun. We’ll send you reminders for your upcoming events. You’ll be in the loop and ready to party—on time!

If you ever want to take a break from our emails, just click the “unsubscribe” link at the bottom of our emails, or manage your preferences in your account. We’ll respect your choice and only send you the good stuff when you’re ready!

Technical Support

Oops, forgot your password? No worries! Just click on ‘Forgot your password?’ on the sign-in page and follow the simple steps to reset it. You’ll be back in action in no time!

Uh-oh, having trouble logging in? It might be a sneaky typo, a forgotten password, or maybe your browser just needs a little refresh! Try resetting your password or check your details, and you’ll be back to enjoying the fun in no time! Need help? We’ve got your back!

Absolutely! Your information is locked up tighter than a treasure chest. We take security seriously, so you can relax knowing your data is in safe hands. Your privacy is our priority!